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Terms of Service of Dr Ship Tutoring (updated 18 January 2024)

Acceptance of our services in the manner outlined as stated herein will be taken to represent agreement to these Terms and Conditions.

Agreement between Dr. Ship Tutoring and The Student & Parents

1   Acceptance of terms and conditions

By completing the registration form for the remedial lessons, you are agreeing to the terms and conditions set out below (“Terms”) and they will be incorporated into the contract between us (“Contract”). You will ensure that your child shall comply with these Terms. ‘You’ used herein refers to the student attending the remedial lessons and the parents who are responsible for their child. 


2        Payment

Payment should to made upon issuance of an invoice. You have 7 days to make the payment by bank transfer. All payments should be made to the account of SHIP CHEE PENG with account no BE 49 3770 9423 8971 upon registration. You will only be sent a reminder once, and you are expected to make the transfer within the day of receiving the reminder. Otherwise, a late payment charge of 10% of the monthly fees applies. 

3    Registration

Our confirmation of your order will take place when we email you an explicit Booking confirmation before the commencement of the remedial lessons, at which point a contract will come into existence between you and us for the relevant Services. We reserve the right to reject any Booking, for example, due to capacity restraints or the limit of the registration has been reached, up until a Booking confirmation has been provided. If we are unable to confirm your order, we will inform you of this via email and refund any fees paid for such an order. Notwithstanding the foregoing, in respect of a Course Session, we reserve the right to change the date or time of any Course Session by prior notice to you, which we will endeavour to provide at least 24 hours before the Course Session. If your child is unable to attend the lessons due to such a change, a full refund will be given.


4     Instructors

There will be no agreement or contract between you and the Tutor/instructor but your rights and obligations relating to the Services are solely between you and us. Our tutors are either employees or independent contractors of Dr Ship Tutoring. Accordingly, you may not during the term of our Services and for a period of twelve months thereafter, directly or indirectly, acquire or solicit to acquire any services directly from the Tutor. Without prejudice to any other remedies being available to us upon such breach, we reserve the right to charge you a fee of up to an amount corresponding to the aggregate compensation paid by us to the Tutor in the last twenty-four months (or if the Tutor has been engaged for a shorter period, the average monthly compensation paid by us to the Tutor multiplied by twenty-four).

5   General 

It is your responsibility to ensure that your child can join the class, and you are not entitled to any refund if the student does not participate fully, regardless of the reason. No partial or full refund is allowed if your child does not attend the lessons fully or is absent for any day of the remedial lessons. 

It is at our discretion to appoint a suitable instructor to lead each session. All our instructors have at least a Bachelor's degree, Master or Ph.D. 

The Services will be provided with reasonable skill and care. Where we always strive to unlock students’ potential and maximise their results, we do not make any commitment that the Student will obtain any particular result as a result of the Services.

6   Cancellation

There may be circumstances that are out of our control in which we need to cancel the lessons. These include but are not limited to; the illness of the instructor, bad weather conditions, etc. The canceled lesson will be brought forward to the following month and will be calculated accordingly by taking into consideration the number of lessons in that month. 

7    Withdrawal Right

Right of withdrawal in accordance with the Consumer Contracts Regulation, you have the right to change your mind and withdraw within 14 days from the day on which you have submitted the online registration form. To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by a clear written statement. Please contact us by using any of our Contact Information. To meet the withdrawal deadline, it is enough for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. Effects of withdrawal if you are a client and you withdraw from a contract with us, we will reimburse all payments received from you.


8   Liability and Disclaimer

Our sole liability in relation to any cancellation, postponement, or change of venue shall be limited to the price paid by you for such classes and we shall not be liable under any circumstances for any consequential losses.

In providing these classes, no person is acting as your solicitor or providing you with legal advice. 


9    Your obligations

If your child acts in any way which in our opinion is likely to cause any harm or nuisance to any person in the class, your child will be required to leave the class and we shall not be liable to refund your Registration Fee or any other payment for that particular month.

Your child must comply at all times with the health and safety policy of the venue. Your child must comply with all requests from us or the venue with regard to health and safety and failure to do so will result in your child being asked to leave the class (in which case no refund will be provided). Your child may not bring any equipment or items of a hazardous or dangerous nature to the class.

Your child shall not cause any damage to any part of the venue (including outside areas, and all inside walls, flooring, fixtures, and fittings). Your child is solely liable for any damage caused by themselves, to any such area of the venue and shall fully reimburse us in relation to any damage so caused.

Your child must keep their personal belongings with them at all times and we accept no liability for any damage to, loss of or theft of any of their belongings or other items brought to the class.


10    Limitations of Liability

Whilst every reasonable precaution is taken by us to ensure security and safety during the lesson, we shall not in any way be liable for any loss or damage suffered by your child whatsoever in relation to the lessons, save that nothing in these Terms shall be deemed to limit the liability of any person for death or personal injury caused by negligence.

Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, any fraudulent misrepresentation, or any other liability for which it is unlawful to exclude or limit liability.


11   Promotional materials and materials at the Workshop

You agree that we may include your details in any promotional materials relating to the lessons and/or any materials used at the lessons. We are not liable for errors or omissions contained in such information.

Unless otherwise stated, the copyright for any such promotional materials and any materials used at the Workshop (including course notes, slides, brochures, articles, and case studies) belongs to us and may not be reproduced in any medium without our prior written consent.

You may use such materials for your own personal purposes only and may not reproduce, publish,h or deal with such materials in any way for any commercial use.

Our total liability for any matter arising out of the Contract shall in all circumstances be limited to the price paid by you for the lessons, and we shall not in any circumstances be liable to you for any consequential loss whatsoever.


12   Data protection

We will communicate with you using the contact details provided on the Registration Form for the purposes of the lessons. You agree that we may send your data outside of the European Economic Area (for example to the providers of our CRM system). We shall be entitled to pass on all of your contact details to the remedial classes contractors.


13    Photography and filming

We may wish to photograph or film the lessons and reserve the right to do soto promoteg future classes or otherwise. You consent to us (or any other person attending the lessons) photographing or filming you and any persons attending the Workshop with you. You may not photograph or video the Workshop without our prior consent. However, if you wish to opt out, do inform us via email of your intention to do so before the commencement of the workshop.

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